The Reduce Costs, Increase Business, Boost Morale, Thump the Competition, Make-Stuff-Happen, Get Immediate, Concrete Results, Look Like A Hero,

ALL DAY WORKSHOP!!!

(Yes, you can so do all this in a day: This day!)

Specifically designed as an all-staff (or at least all-function) workshop, this day creates a shared picture of what you’re trying to accomplish, and then gets your staff addressing the specific issues and mechanics of what they need to do to make it happen. Now!

If you’ve invested in run-of-the-mill service pep-talks (highly customized by inserting a bit of industry-specific jargon) before, and watched whatever impact they had wash away in a week; this workshop is what you’ve been looking for!

This well tested, field proven methodology will harness the knowledge and experience of your team into a more potent, competitive weapon in your marketplace.

Who Should Attend?

Ideally, everybody!! If your organization is going to be able to quickly and effectively streamline operations, enhance service, recognize opportunities, realize efficiencies, maintain a competitive edge and boost morale, it is essential that everyone, at ALL levels, understands the nature and the purpose of the process…and their role in it!

Experience has proven that the extent, and speed, of implementation is directly proportional to the percentage of the team that experience this day together.

What Does It Deliver?

Common tools and labels for tackling issues and making changes more efficiently

Defining and prioritizing specific issues and opportunities that staff has the power to address, if given the opportunity

With humor and insight, forces everyone to re-examine what they do and why they do it

Increased understanding of “others” functions and their issues at all levels of the organization

Awareness that very decision, action and process needs to be tuned to enhancing service and seizing business opportunities

Pooling informal knowledge and past experience for true knowledge management

Concrete and public commitments to take specific improvement action in the immediate future

Where Did This Come From?

Based on 20+ years of in-the-trenches, hands-on consulting projects, this day evolved from the need to make tangible, permanent changes happen . . . fast! It takes a team from talking about “the same old issues” to being committed to acting on resolving them.

It shows everyone how to:

Harness their collective experience
Pool their know-how
Take ownership
Seize opportunities to drive business
Collaborate more efficiently
Use common sense
And . . . want to do it all Better, Faster, Cheaper

. . . with a smile!

This event requires a 90 minute pre-work session between the CEO and the workshop facilitator.