“My definition of a first-rate speaker is one who is easy to listen to, witty, and very wise. Personally, I’d like you to know you are one of the best speakers I’ve heard -- you not only kept the audience riveted (and wonderfully amused right through the entire evening!), but also provided specific ideas that we as professionals can use in immediate application in everyday life. You had everybody with you, as was evidenced by the knowing laughter during your talk and the numerous requests for book signings that followed.”
Vice President
Credit Professionals International

Susan is relaxed, friendly, and easy-going with an audience. The manner in which she presents material makes it readily understood - and one has FUN while listening. In the work-shops that she has conducted with my staff to encourage open communication and build teamwork, she has been able to elicit valuable feed-back that has helped build our business.
CEO
Sonepco Federal Credit Union
Las Vegas, NV

“Your presentation was the perfect combination of personal experience, inspiration and encouragement. You delivered a message to take home and share with others. We truly appreciate your spending extra time to get to know our attendees at the reception in order to tailor your presentation to our audience.”
Department of Energy
Contractors & Purchasing Managers

“. . .managers from every facility in the state continue to implement and encourage the use of the communication models and enhanced service skills, with renewed enthusiasm. We are all better team leaders and team players because of the expertise and experiences you shared with us during the multiple sessions of our training program.”
General Manager
Costco Hawaii

“Your support of our people through the delivery of important company behaviour /communication programmes has been outstanding. We appreciate your ability to connect with our people, adding further value to the training programmes Your individual coaching around behavioural performance issues has also enhanced communication at all levels. Thanks for adding value understanding our needs, difficulties and culture.”
Manager
Human Resources and Office Services
Kerr-McGee North Sea UK Ltd.

“…conducted programs for the hotel’s executive Committee, with representatives from Canada, Europe, Japan & the USA – a very diverse group. To a person you were able to present the message, work with them individually and collectively to bring about the positive changes which were needed.”
General Manager
Hawaii Prince Hotel Waikiki

“…outstanding…thank you for your thoughtful and insightful presentation…you encouraged us to look at leadership and strategic storytelling from a different perspective. It was unique and can make a huge impact on our respective organizations…”
President
Young Presidents’ Organization

“I recommended Susan to be a Keynote Speaker for the Australasian Mutuals Institute Annual Conference in Canberra, Australia this year (2008). This conference is for Credit Union Managers across Australia. Susan literally blew their socks off, she addressed the Credit Union Directors meeting first and then delivered a plenary session to the conference delegates with her story telling keynote. She researched the group carefully and tailored her speech to the group and it's issues. She is very professional and was very well received by the audience.”
President IFFPS 2009-2010
(International Federation for Professional Speakers)

"Susan's theme of corporate mythology, and how to capture the essence of the business in stories that drive performance, was a perfect contribution to a day celebrating and acknowledging the achievements of Canada's Top 100 Women Entrepreneurs. Our audience found her messages to be insightful, inspirational and very applicable to their own leadership challenges. Susan brings a wealth of experience, an engaging style and an ability to draw out messages that will resonate with any audience. I would highly recommend her to anyone looking to build a high-performance culture in their business."
Senior Marketing & Business Development Manager
Grant Thornton LLP
Canada